CRM leaders can't scale AI impact until frontline users trust it. Here's how to shift from skepticism to success.

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

Customer relationships are the real engine of software growth. Companies that invest in engagement, seamless integration, and ...

Salesforce’s agentic enterprise vision puts AI to work with humans. Singlife shows how this collaboration can boost ...

You can use AI in your call centre to create automatic transcripts of any call, with the key points summarised so you can ...

Don't let shiny object syndrome haunt you this Halloween. Whether it's the AI rabbit hole or the marketing monster, here are ...

PatientNow, the leader in practice management and growth technology for aesthetics practices, today announced the acquisition of Recura, an AI-powered growth engine designed to help practices capture, ...