Personalization boosts engagement and sales. AI-powered post-purchase portals can deliver targeted offers and product suggestions within order-status notifications. Returns are a loyalty opportunity.

Collaboration sets a new benchmark for digital transformation in China's freight industry.

Sales and operations planning (S&OP) has long promised alignment between commercial goals and operational execution. Yet, as several experts at this year’s CSCMP EDGE conference noted, many companies ...

Damoa pinpointed the problem: the complex, multi-step process moving a container from a ship to a freight train. He founded ...