Zoho has previewed Zoho CRM for Everyone, a new set of capabilities aimed at democratizing CRM for all teams involved in customer operations. Zoho CRM for Everyone allows sales teams to communicate ...

Zoho is adding business intelligence to Zoho CRM with Zoho Reports integration. The move brings Zoho Reports' business intelligence and advanced reporting capabilities to the company's on-demand ...

Business management solutions provider Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with AI to now become the CRM for Everyone ...

Mercedes-Benz India and Zoho have launched 'SKYLine', a decentralized Dealer Management System, to enhance customer experiences across their dealership network. The platform empowers dealerships with ...

Customer experience (CX) is no longer a one-department game. Yet, traditional CRM, often siloed for sales teams, can hinder collaboration and visibility across an organization. This disconnect can ...

Prashanth Krishnaswami, Zoho's global head of market strategy, says different teams can now track proposal progress and provide proactive feedback. Advertisment Customer experience (CX) is no longer ...

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