In today's Asking Eric column, R. Eric Thomas shares a reader's advice about how to best deal with customer service ...
AI might be great right now, but the complexity of transactions and the desire for more personalized attention by customers ...
Missourians who work for the Internal Revenue Service in Kansas City are feeling the effects of the government shutdown, as ...
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The human touch an app cannot replace: Why customers bring this bank representative coffee and cake
One name appears repeatedly: Ms Sonia Ashok Menon. For Ms Sonia, 36, every customer represents more than just a transaction – ...
I used to work in an international all center so I know the right way to handle an agent if you can’t understand their accent ...
Williams-Sonoma is seen saving tens of millions as AI agents replace human interventions with customer service ...
Thankfully, the process is fairly simple. Call the number on the back of your card to speak directly to a customer service ...
A man walked into a bank — near Main Street and Queen Street West — and demanded cash from an employee working as a customer ...
Applications for construction permits to build the restaurant have been submitted to the city. Here’s where things stand.
VANCOUVER, BC, BC / ACCESS Newswire / October 14, 2025 / Integrated Financial Technologies(IFT), a leading provider of outsourced portfolio management and business processing services, announced it ...
Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.
A year ago, Oldham County required everyone in the county to use the same garbage hauler and created a monopoly that answers ...
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