In the beginning, WhatsApp users could not protect their chat backups with encryption—while all communications were encrypted end-to-end, backups weren't afforded the same protection. Since 2021, ...

Your bank's virtual assistant is still pretty limited, but experts say it won't be long before it may start offering you ...

Introduction Choosing the Best customer support outsourcing companies for a SaaS business isn’t just about cutting costs. It’s about uptime, integrations, secur ...

India's UPI ecosystem is driven by two primary flows - peer-to-peer (P2P) transfers and peer-to-merchant (P2M) payments.

Built on Gemini’s LLMs, the new assistant is designed to be more context-aware, handling multi-step requests and natural ...

Chatbot platform Character.AI will no longer allow teens to engage in back-and-forth conversations with its AI-generated characters, its parent company Character Technologies said on Wednesday. The ...

The draft legislation would require AI companies that make chatbot companions to institute a strict age-verification process.

Technologies that support digital-first service will overtake traditional channels like phone and email as the most valuable technologies for customer service and support leaders in the next two years ...

The legacy money transfer firm plans to launch USDPT, a coin designed to improve international payment processing. That and ...

Galaxy AI was on 20 languages and Samsung announced 2 more languages for it which are Filipino and Gujarati. This makes the ...

PayPal will connect tens of millions of merchants to ChatGPT users through Agentic Commerce Protocol adoption PayPal has ...

Microsoft has announced a new feature in Teams that lets users add Copilot AI to join group chats to help you with multiple ...