If you’re a customer experience (CX) leader, chances are you’ve heard one CX phrase more than most: Net Promoter Score.

Claims management demands a rare mix of skills – balancing client expectations, adapting to new technology and navigating ...

Measuring the truly important things in business is harder than it looks. While collecting data points like profit, expenses ...

Discover why SANG stands out as an SMB-focused UCaaS provider with industry-low churn, high margins, and strong long-term ...

Oakworth Capital exhibits profound financial strength and qualitative competitive insulation, suggesting massive intrinsic ...

Leg-spinner Yuzvendra Chahal's maiden six-wicket for India as the hosts beat England by 75 runs in the third and final Twenty20 International ...

NEW YORK, Oct. 07, 2025 (GLOBE NEWSWIRE) -- Forvis Mazars LLP, one of the largest public accounting and consulting firms in the United States, has achieved a Net Promoter Score ® (NPS) of 84 in its ...

SALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, QC, LONDON, Oct. 02, 2025 (GLOBE NEWSWIRE) -- CallTower, a global leader in delivering cloud-based communication and collaboration solutions, is proud to ...

Scality, a global leader in cyber-resilient storage software for the AI era, today announced an exceptional Net Promoter Score (NPS) of 85 across its flagship products, Scality RING and Scality ...

CallTower Honored with Top NPS Rating by AVANT Trusted Advisors for Outstanding Customer Satisfaction SALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, QC, LONDON, Oct. 02, 2025 (GLOBE NEWSWIRE) -- ...

Rich Communication Services is transforming the basic text message into a powerfu marketing channel that is set to redefine ...

CIOs must help businesses weed out the AI duds as use cases advance beyond pilot projects. Here’s what IT leaders are ...