Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

Salesforce’s agentic enterprise vision puts AI to work with humans. Singlife shows how this collaboration can boost ...

Wealthbox users can enable the AI Notetaker directly within the new "Meetings" feature to start capturing and summarizing meeting insights immediately. To see the AI Notetaker in action, join ...

With a focused approach, leaders can apply automation and AI to streamline core workflows, reduce avoidable rework and create ...

Perplexity just became the poster child for why insurers are backing away from AI companies — it got caught copying a ...

Before adding AI to your CRM, fix the work behind it. This practical framework helps align people, process and platforms for ...

By combining claims, EHR and demographic data, machine learning models can anticipate when a member is likely to experience a ...