Empower your frontline team by mastering the top 5 essential skills and learn how strategic leadership uses Call Center QA to ...
Speakers at the major conference were all in on agentic AI. But between sessions, some leaders voiced concerns.
Fast food fans are a passionate bunch and won't hesitate to call out anything that falls short of expectations, as proven by ...
Vero Beach, Sebastian, Florida deal with issues regarding assault rifles in public and at Publix. Port St Lucie soccer ...
The post Vendor Was Insulted By An Angry Shopper In A Store, So An Employee Scolded Him For Being Rude first on TwistedSifter. President Donald Trump warned Tuesday that if the Democrats don’t approve ...
Samsung Electronics’ foundry business — once rumored for a potential spinoff amid a prolonged customer drought — is staging a ...
Whether they’re giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, a leader's job ...
In today's Asking Eric column, R. Eric Thomas shares a reader's advice about how to best deal with customer service ...
Inside the effort to pull minors from ‘the Blade,’ one of the most notorious sex-trafficking corridors in the United States.
AT& T, one of the top phone carriers in the U.S., is noticing an alarming shift in customer behavior as it battles growing competition from rivals and faces controversy over its prices. In response to ...
The Trump administration announced the launch of “TrumpRx,” a government-run website designed to give patients access to prescription drugs at a discounted price. The move is meant to be a ...