Microsoft has added powerful no-code tools to Copilot, enabling Microsoft 365 users to build apps, automate workflows, and ...

Klaviyo looks to take the cake on keeping customers engaged. It offers automation features along with strong segmentation.

Oracle also introduced Autonomous AI Lakehouse, a new platform that combines Oracle’s Autonomous AI Database with the open Apache Iceberg table format. The platform is available on Oracle Cloud ...

Do you have a favorite restaurant? Perhaps a favorite store you go to? A favorite airline? How did they make you a loyal customer? There are a lot of things companies can do to inspire customer ...

The future of data security lies in understanding which identities can execute data processes and what other access those ...

TORONTO - Shoppers who made online purchases through Canadian Tire Corp. Ltd. may have had their personal information compromised. The retailer said Monday that it identified a data breach on Oct. 2 ...

Every year, thousands of New Zealand bank accounts are closed and the money is transferred to Inland Revenue. A listener who ...

A new study from the University of Washington claims U.S. Border Patrol accessed, both with permission and without permission ...

Amazon says its systems are back online again after connectivity issues persisted Monday. But reports of problems with Amazon’s cloud computing services unit AWS continue.

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. The customer experience practice is facing fresh headwinds and ...

Stibo Systems, a global leader in master data management (MDM) solutions, is releasing MDM SmartSync for Salesforce—a solution that brings governed, AI-ready customer data from Stibo Systems MDM ...

Enjoy unlimited reading on winnipegfreepress.com Read the E-Edition, our digital replica newspaper Access News Break, our award-winning app Play interactive puzzles *Billed as $4.00 plus GST every ...