By tracking mobile app data, teams can spot friction and map user journeys—and use those insights to improve CX, minimize ...

Customer intelligence platform Enterpret Inc. today launched what it says is the first agentic feedback system designed to ...

Making complex data volumes clear, accessible, and interpretable at record speed is the key that successful companies in the ...

Indian automotive maker Tata Motors has fixed a series of security vulnerabilities that left sensitive customer records ...

Enterprises can no longer let customer service be an afterthought. Better use of data and AI can improve after-sales ...

Customer data platform provider launches new AI capabilities to transform raw data into actionable insights for enterprise users.

The collaboration is aimed at integrating TTK Prestige’s offline and online customer data to enable personalised ...

In an economy driven by real-time data, the ability to make decisions at the edge, right where data is generated, has become ...

The future of data security lies in understanding which identities can execute data processes and what other access those ...

Minor data corruptions accumulate silently over time and undermine analytics, operational efficiency and regulatory ...

AI-powered platform Revmatics helps brands use data more effectively to scale conversions, lower acquisition costs, and drive ...