The role of mapping and analytics for business expansion: one clinic scaled into a national brand with a location ...

Enterprises can no longer let customer service be an afterthought. Better use of data and AI can improve after-sales ...

By tracking mobile app data, teams can spot friction and map user journeys—and use those insights to improve CX, minimize ...

Passport reports AI is transforming e-commerce with faster conversions, but also highlights operational pressures on ...

Minor data corruptions accumulate silently over time and undermine analytics, operational efficiency and regulatory ...

Increasing Adoption of Industry 4.0: The advent of Industry 4.0 has catalyzed the digital transformation of manufacturing, driving the adoption of advanced analytics solutions. As manufacturers strive ...

If you think back to your time in physics class, you may remember what is known as Newton's law of action and reaction. Stated simply: With any interaction, a collision results in a force being ...

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

Embedding governance means that access rules, encryption, and audit trails are built into the same environment where users ...

Jon and Mike explain how a special monitoring solution was implemented on a couple of reciprocating compressors at an ...

Indian banking ecosystem is experimenting with GenAI are sales and relationship growth, customer experience, decision support ...

IT issues are like sneaky little gremlins. They pop up when you least expect them, causing headaches and wasting time. From unplanned system crashes to painfully slow response times, these […] ...