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Pullmatic thrives on servant leadership, open communication and continuous improvement to deliver impressive performances and ...

When leaders cultivate a culture rooted in mutual respect and autonomy, CI transitions from a best-practice initiative to a self-sustaining catalyst for continued growth.

Small businesses often have difficulty competing with larger competitors that are able to mass produce products at low costs. Continuous quality improvement is a business management system that ...

In an era of digital disruption, IT organizations need to move faster. Given this, should CIOs be active enablers of continuous improvement? Several years ago, I reviewed ITIL Version 3.0. When I got ...

In my last article, and the first in our series on metrics, I made three key points: Embrace the notion that most factories are cost centers. Create the mindset of CI/lean, i.e., there is always a ...

Is it possible to suggest that Six Sigma, Kaizen, Lean, and other variations on continuous improvement can be hazardous to your organization's health? While it may be heresy to say this, recent ...

Startups operate in a fast-paced environment where resources are scarce, time is of the essence, and the margin for error is ...

Continuous Improvement (CI) is a term we hear a lot lately. Sadly, despite knowing the term and possibly even applying CI principles to some aspects of operations, CI principles are infrequently ...