A former Amazon employee who taught a business writing course to thousands of fellow employees shares her tips for better email communication.

Email is useful, but it’s also overused. It has become the digital junk drawer of business communication. If you’re serious about creating a culture of productivity, you need to put email back in its ...

Overview Shared inboxes improve team collaboration by allowing multiple members to manage emails efficiently ...

Members of boards and committees will now have a town-based email address that will allow anyone to reach out and communicate ...

Have you ever felt overwhelmed by a cluttered inbox, missed an important meeting because it wasn’t on your calendar, or struggled to keep track of tasks and deadlines? You’re not alone. Managing the ...

To no one’s surprise, “reaching out” is the reigning champ with 6,117 appearances, shortly followed by follow-ups of all kinds (“to follow up,” “following up,” “will follow up”) with 5,755 mentions.