Zoho has previewed Zoho CRM for Everyone, a new set of capabilities aimed at democratizing CRM for all teams involved in customer operations. Zoho CRM for Everyone allows sales teams to communicate ...

Business management solutions provider Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with AI to now become the CRM for Everyone ...

Zoho is adding business intelligence to Zoho CRM with Zoho Reports integration. The move brings Zoho Reports' business intelligence and advanced reporting capabilities to the company's on-demand ...

Customer experience (CX) is no longer a one-department game. Yet, traditional CRM, often siloed for sales teams, can hinder collaboration and visibility across an organization. This disconnect can ...

Pipeline is among the best sales CRMs because of its interface. It optimizes a clean, drag-and-drop pipeline interface that helps automate basic sales tasks. This feature frees up valuable time and ...

Prashanth Krishnaswami, Zoho's global head of market strategy, says different teams can now track proposal progress and provide proactive feedback. Advertisment Customer experience (CX) is no longer ...

Mercedes-Benz India and Zoho have launched 'SKYLine', a decentralized Dealer Management System, to enhance customer experiences across their dealership network. The platform empowers dealerships with ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You're looking for a CRM system for your company. But you're not ...

Zoho Corporation has announced significant enhancements to its Customer Experience (CX) platform with advanced AI features, alongside the launch of Ulaa Enterprise, a secure browser built for ...