The Windows Defender Security Center Alert is a web browser based tech support scam that tries to trick you into calling a remote support number. This alert display an alert that pretends to be ...

Cutting corners: Amazon and Microsoft have collaborated with India's Central Bureau of Investigation (CBI) to bust fake tech support centers that affected over 2,000 of their customers, mainly in the ...

MacTank, a network of Macintosh experts founded in 1999, provides outsourced tech support for Mac-OS software companies. Their business depends on connecting customers with the right expert on demand: ...

Tech support scammers have found new methods to replicate call optimization services, giving legitimate contact center service providers a difficult challenge to address. Antivirus software maker ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Microsoft wants Windows 7 and 8.1 PC owners to upgrade to Windows 10 for free until mid-2016, but ...

In brief: The web is populated with popup 'virus alerts' urging people to call the included phone numbers so the issues can be fixed. Tech-savvy users know these are scams, most of which originate ...

A call center in Albuquerque offering technical assistance to FatCow Web Hosting customers has been closed down by the Boston area firm that acquired the Web firm last year. In all, just under 10 ...

The call center agents talk on headsets to FedEx employees, helping with passwords and other basic troubleshooting and handing off to specialists if necessary. They recite the Memphis-based company’s ...

AT&T will be returning approximately 2,000 call center jobs to the US, as the company has decided to shutter an Indian call center that handles tech support calls for the telecom's broadband service.