A new milestone in hospitality technology has emerged in China. The Shangri-La Traders Hotel at Shanghai Hongqiao Airport has ...

I spent 4 nights at Yotel Tokyo Ginza, a hybrid robot hotel in Tokyo. The robot room service and check-in was novel, but it has a way to go.

R1, a humanoid embodied service robot developed by Keenon Robotics - a global leader in general-purpose and special-purpose embodied humanoid robots - has been officially deployed at the Shangri-La ...

NAGASAKI, JAPAN -- The world's first hotel staffed almost entirely by robots is opening its doors full-time to guests this month, but CBS News correspondent Seth Doane has already been able to spend a ...

A hotel that is managed almost entirely by robots. Robot hotels check people in via computer and provide towels, laundry and room service using mechanical robots. For emergencies and other services, ...

Shanghai-based tech firm KEENON Robotics, established in 2010, has evolved over the past 15 years from an experimental ...

I was in the elevator heading up to my room at Hotel EMC2, a boutique hotel in downtown Chicago, when one of the hotel’s most popular staff members — Leo, a robotic butler — methodically cruised on in ...

SILICON VALLEY, Calif. -- Hotels, like restaurants, have been hard pressed to provide attentive service due to staffing shortages during the pandemic. In northern California's Silicon Valley, robots ...

On a typical workday at the Dream Hollywood hotel in California, Alfred waits by the front desk for marching orders. Wearing a white collar and black bow tie, Alfred springs into action when a guest ...

Japan is known for technological innovation and hospitality, influencing new hotel trends. Michelle Gross spent 4 nights at Yotel Tokyo Ginza, a hotel that leverages robots and automation. She says ...