Buying a PC, tablet, or phone means entering a relationship with the manufacturer. But which companies will treat you right after they have your money? Our readers have strong opinions on the top ...

When you're spending on technology, it's important to have help when you need it. After polling thousands of PCMag readers, we've ranked the major PC, tablet, and phone makers to highlight who leads ...

Shara Tibken was a managing editor at CNET News, overseeing a team covering tech policy, EU tech, mobile and the digital divide. She previously covered mobile as a senior reporter at CNET and also ...

The FBI is warning people to be alert to the threat of technical support scams, in which criminals pose as support staff from computer or software companies and try to trick unsuspecting PC users into ...

The Windows protected your PC tech support scam that displays ana lert that pretends to be a Windows alert that SmartScreen protected you from a threat. This fake alert then states that a malicious ...

The YOUR COMPUTER HAS BEEN BLOCKED Tech Support Scam is an web browser advertisement shown by scammy remote tech support companies that try to scare visitors into thinking that they are infected so ...

While Microsoft might be revved up about getting people onto Windows 10 as fast as possible, if you call your PC maker's tech support line, you might be advised to roll back to older versions. As part ...

It’s bad enough that you have to spend your Sunday with the phone wedged between your shoulder and ear, as you root through your computer’s control settings or tangle with a mess of serpentine cables ...

When it comes to computer tech support, Apple and its stores get top marks from our readers. Still, Apple isn’t perfect and is not without its own horror stories, though they are fewer than the ...

2001-10-18 04:00:00 PDT San Francisco, California, USA-- Dr. Robert Iezman will probably never buy a Dell again. The East Bay orthodontist figured he was in for a techno treat when he laid out over ...

Tech support representatives from major PC makers are apparently advising customers to avoid upgrading to Windows 10 or to downgrade if they already installed the latest OS. There's no doubt that ...