Buying a PC, tablet, or phone means entering a relationship with the manufacturer. But which companies will treat you right after they have your money? Our readers have strong opinions on the top ...

Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration in your technology purchases, these are the brands our readers ...

Tech Support scammers are using a free utility called Lock My PC to lock users out of their PCs unless they pay the requested "support" fees. For years telephone scammers pretending to be from ...

The FBI is warning people to be alert to the threat of technical support scams, in which criminals pose as support staff from computer or software companies and try to trick unsuspecting PC users into ...

To give its users more time to upgrade their software and hardware to Windows 11, Microsoft has promised to continue supporting Windows 10 with one more year of security updates. Anyone with Windows ...

Six months ago, Cindy Sanders, 68, bought a computer so she could learn how to email and have videoconference chats with her great-grandchildren. It’s still sitting in a box, unopened. “I didn’t know ...