Buying a PC, tablet, or phone means entering a relationship with the manufacturer. But which companies will treat you right after they have your money? Our readers have strong opinions on the top ...

Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration in your technology purchases, these are the brands our readers ...

To give its users more time to upgrade their software and hardware to Windows 11, Microsoft has promised to continue supporting Windows 10 with one more year of security updates. Anyone with Windows ...

Microsoft will no longer be offering free security updates for Windows 10. If you're not ready to upgrade to Windows 11, here ...

The FBI is warning people to be alert to the threat of technical support scams, in which criminals pose as support staff from computer or software companies and try to trick unsuspecting PC users into ...

There are few certainties in life: Death, taxes, and turning your computer off and on when there’s a problem. This advice is usually the first tip you get from friends, family, and tech support.

Six months ago, Cindy Sanders, 68, bought a computer so she could learn how to email and have videoconference chats with her great-grandchildren. It’s still sitting in a box, unopened. “I didn’t know ...