Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

Microsoft on Wednesday introduced a preview of Copilot in Dynamics 365 Field Service, plus other "frontline worker"-type product positionings. Organizations using Dynamics 365, Microsoft 365 apps, ...

Microsoft announced today a new Microsoft 365 Copilot agent called App Builder that can help users create and deploy apps "in ...

Generative AI is developing a reputation for helping office workers with tasks like drafting emails, writing code, and summarizing documents. Now, a set of new product features from Microsoft aims to ...

AI copilots promise to ease and speed up tasks for users, making work easier in the long run. Here's how to use Microsoft's Copilot app on macOS. AI chatbots give you the ability to converse with a ...