In today’s hypercompetitive business environment, agility and integration are no longer optional; they are strategic ...

Communication tool provider Twilio Inc. today announced updates at its annual SIGNAL 2025 conference, including a next-generation customer engagement platform built for an artificial intelligence and ...

The working world is changing. Many organisations are struggling to keep their customer relationship management (CRM) systems ...

How do you manage and utilise the customer data that companies are overflowing with today? This is where customer data platforms (CDPs) come to the rescue. They say (figuratively speaking): “Let me ...

Twilio, a customer engagement platform provider, today at its SIGNAL event in San Francisco introduced its next-generation platform, enhanced customer data platform (CDP) capabilities, and significant ...

The Microsoft Store has joined the growing list of services affected by a major outage sweeping across the tech giant’s ...