Microsoft recently issued a free upgrade to its Business Contact Manager extension to Outlook, a small-business CRM solution. The upgrade makes Business Contact Manager (BCM) a somewhat more ...

Microsoft today is rolling out a new tool for business owners using Office 365 and Outlook called Outlook Customer Manager, a lightweight CRM for companies that need to track their customer ...

Customer relationship management (CRM) and sales force automation (SFA) applications can be a boon to any sales- or service-based business. CRM solutions help you manage, streamline and improve the ...

Microsoft Corp. has launched a new customer relationship management tool for small to medium-sized businesses not yet ready for the enhanced Dynamics 365 platform. Outlook Customer Manager, an Office ...

Microsoft has previewed the next version of its CRM software, which is expected to reach customers by the end of the year. With CRM 3.0 will come a special edition for small businesses and a ...

SAN FRANCISCO--(BUSINESS WIRE)--Insightly, the leading provider of customer relationship management (CRM) applications for small businesses, today announced new integration capabilities with Microsoft ...

Microsoft may be engaged in a price war with Salesforce.com, but traditional server-based CRM vendors have hardly rolled over and cried uncle. Today, CDC Software announced that it is taking on the ...