A new milestone in hospitality technology has emerged in China. The Shangri-La Traders Hotel at Shanghai Hongqiao Airport has ...

Is it artificial inn-telligence? Machines are seemingly rendering us obsolete in every sector, from manufacturing to the restaurant industry. In a recent example, an Argentinian tourist was taken ...

Back in August, Electronic Products told the story of a robot that provides concierge services at the Aloft Hotel in Cupertino, CA. As one might expect, the trend of using robots for tasks that have ...

As robots become increasingly common in hotels — cooking, delivering meals and cleaning rooms — they are improving efficiency and cutting labor costs. Yet their rise is also sparking concern among ...