Knowing what language to use—and what language to never use—when interacting with your customers is a key part of delivering world-class customer service. For me, as a customer service consultant, ...

Customer service key to building trust, lasting relationships Malawi 24 | Latest News from Malawi | Stay up-to-date with the ...

Opinions expressed by Entrepreneur contributors are their own. It doesn’t matter what your industry is — the better experience customers have with you, the likelier it is that you’ll grab more market ...

SPRINGFIELD, Mass. (WWLP)– Non-English speaking persons interested in careers in hospitality and customer service can now apply for free classes at Springfield Technical Community College (STCC). The ...

NEW YORK--(BUSINESS WIRE)--UiPath (NYSE: PATH), a leading enterprise automation software company, today announced that it has received the 2021 NorthFace ScoreBoard Service Award℠ (NFSB) from the ...

FAIRBANKS — The University of Alaska Fairbanks Cooperative Extension Service and partner AlaskaHost will offer four customer service classes: Customer Service Essentials, Telephone Customer Service, ...

Here is how a simple trip to buy a dishwasher turned into a 90-minute reminder that customer service is dying from indifference.

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--MobileIron (NASDAQ:MOBL), the mobile-centric security platform for the Everywhere Enterprise, today announced that it has achieved the prestigious Service ...