The plumbing and heating industry is becoming increasingly competitive. This may be due to a sudden rise in demand for home improvements during the pandemic which pushed the industry to a record high ...

When leaders cultivate a culture rooted in mutual respect and autonomy, CI transitions from a best-practice initiative to a self-sustaining catalyst for continued growth.

In operations, we often talk about inputs and outputs and the classic formula is: Inputs (man, material, machine) + Method = Outcomes (for customers, employees and owners). In our competitive world, ...

Continuous manufacturing could bring the pharmaceutical industry advantages such as improved product quality, easy scale-up, flexibility, and short cycle times. But how can a company switch from batch ...

By resolving this holding pattern, the FRA can restore continuous improvement, allowing the feedback cycle of technology, ...

Your goal is to acquire and sustain customers by delivering products and services at cost and on time without sacrificing quality. How do you do it? By developing efficient processes with a supportive ...

In an article published in the December 2011 issue of The Joint Commission Journal on Quality and Patient Safety, Oakland, Calif.-based Kaiser Permanente shares the continuous improvement process used ...

Who and what you recognize sends a clear message to the workforce about what is important and valued in your organization. If your recognition practices are aligned with lean principles and desired ...