As a small business owner, you're probably going to spend the better part of every day communicating – communicating with your employees, customers, potential customers, vendors, as well as ...

This is a preview. Log in through your library . Abstract This article presents technical communication as both a discipline and a profession. The authors explore the nature of research, discuss ...

“Tell me and I’ll forget; show me and I may remember; involve me and I’ll understand.” - Ancient Chinese proverb Over the past 20 years the democratisation of the workplace has seen businesses ...