In the past year, Microsoft has introduced quite a few machine learning-based offerings that leverage its Azure Cognitive Services APIs. These include Azure Form Recognizer and a Garage project dubbed ...

A few years ago at its Build developer conference, Microsoft made its conversation as a service (CaaS) offerings the centerpiece of its announcements. This year, Microsoft made some solid advancements ...

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

You can now combine Power Virtual Agents and the Azure Bot Framework Composer Your email has been sent New tools make it easy for low code users and pro code developers to work together on a project ...

Singapore’s OCBC Bank will roll out a generative artificial intelligence (GenAI) chatbot next month to assist 30,000 global employees with writing, research and idea generation. Powered by Microsoft’s ...