Virtually all businesses always deal with at least one business process. Some companies may only have just one relatively simple process running the whole business. However, some others might involve ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

High-performing companies make business process improvement a core competency. These leading firms share a common characteristic: they continually find clever ways to improve the process of process ...

Business process management is a very mature technology and methodology and yet it is finding new uses as companies push for digital transformation. BPM, or business process management, is both a ...

The convergence of the Internet of Things (IoT) with Business Process Management (BPM) is redefining how organisations operate by integrating real-time data from myriad connected devices into ...

Business process management and robotic process automation are two sides of the same coin. Here’s when to use these automation technologies. Kevin Burkhart, vice president of global consulting firm ...