LEHI, Utah--(BUSINESS WIRE)--Solutionreach, the leader in patient relationship management (PRM) solutions, announced today it has partnered with MedXCom to offer a reliable, HIPAA-compliant answering ...

Recently, many businesses have adopted the practice of automating many processes, including customer service. These days, people can scan their groceries themselves and perform bank transactions on a ...

As labor costs rise and customer expectations evolve, QSRs are increasingly adopting voice AI technology to streamline operations and improve the experience for both guests and employees. The ...

It often seems like government agencies are more interested in avoiding citizen contact than improving it. And for those purposes, automated phone answering system are a godsend. In California, at ...

Small retail- or service-based businesses often spend time–or money–fielding mundane phone calls. Where is the store? How do I get there? When does it close? Are there any current promotions? If this ...