We’ve all been there, making what feels like a hundred Amazon returns. While the process is usually straightforward, misplacing the QR code or not having it ready when you need it is a nightmare.

Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.

Now that the holidays are behind us, you may be regretting a recent Amazon purchase or maybe a gift didn't quite work out. That means you'll need to make a return. Amazon now charges a $1 fee for ...

Amazon is well known for its customer-centric approach and commitment to providing a seamless shopping experience. One of the ways that Amazon achieves this is by offering free returns with no box, ...

If you buy things from Amazon, you've probably returned things to Amazon. It's easy to do and if you're a Prime member, it's free, most of the time. But those free returns cost Amazon billions of ...

In the early days of online shopping, lots of consumers were wary. If they received an item they didn’t like and they wanted to return it, they’d often have to pay to ship it back to the seller. The ...

A Kohl’s employee working the Amazon return center went viral after posting a story about dealing with an aggressive customer. TikToker SergioSays (@sergivandiaz) filmed the video shortly after a ...

AMZN is consumer friendly and is opening more locations where customers can return merchandise. Initially UPS picked up merchandise for free and then additional national retailers joined in accepting ...

PLEASANT HILL, Calif. — Outstretched arms laden with packages, they stagger in from the parking lot and wander the aisles, searching for the returns counter. At Staples, Kohl’s and the UPS Store, they ...

Ordering items on Amazon is quick and easy, but returning them can be frustrating. It’s hard to imagine life without online shopping. We’ve grown so accustomed to ordering everything from groceries ...